Project Leader Software Implementation

Who we are

HYPE supports idea and innovation managers with software and services to build and grow their innovation programs. Our software gives companies a tool to collect, manage, evaluate, and execute ideas while our expert consultants provide support along the way. Our clients are the boots on the ground and turn everything upside down in their companies. They're the ones that continuously challenge the status quo. And we have the honor to work with them.
We love working closely with our clients, and to do that, we've spread ourselves around the world. HYPE has offices and employees across the globe, with our European headquarters in Bonn, Germany. HYPE Innovation is looking for a motivated Project Leader based in our French headquarters in the beautiful city of Lyon.

What you'll do

• You manage entire software implementation projects in innovation management.

• You assist the client from concept creation to implementation, applying best practices and adapting those to their business processes.

• You scope requirements and manage expectations and risks.

• In a project manager role, you oversee planning, communication, controlling, and monitoring.

• You perform kickoff meetings and on-site workshops.

• You train your customers to use the software and understand the innovation processes behind them.

• You document project details to ensure a smooth transition with other departments and clients.

• You support clients during maintenance mode by managing issues, e.g., bugs and change requests.

• You represent your customers and report their issues and concerns to relevant persons within HYPE.

• You work effectively with internal departments to achieve cross-departmental support for the project.

Your profile

• You have at least two years of experience as a project manager.

• You are comfortable working autonomously but are also a team player.

• You have a customer success mindset.

• Ideally, you have experience in a client-facing role. Training experience is a plus.

• You have analytical and problem-solving skills while paying attention to details.

• You have excellent verbal and written communication skills in French, and you are fluent in English since it's the working language of HYPE.

• You are reliable and enjoy working in an international team.

• You enjoy traveling and interacting with clients onsite.

Your benefits

Flexible work hours and work-from home days

Open door policy - your colleagues will help you at any time

We love families - work-life-balance is key to us

No dress code - come as you are

Health and fitness stipend

Breakfast, fruit, cereal, and drinks on the house

What's next after you apply?

Step 1 - Interview

If your background is a match for the role, we'll set up a phone or video interview with 1-2 people. We want to get to know the real you, so be yourself and ask questions! We're happy to give you insights into your future role and HYPE as a company.

Step 2 - Meet the team

If you continue through the process, you'll come on-site for a day to feel things out. You'll breathe HYPE air, explore the office, meet your co-workers, and see how we work together. We want to make sure you have a solid basis for your decision to join the HYPE family.

Project Leader Software Implementation (m/w/d)