Customer Insight Resources

Customer Insight
Case Studies

Ricoh

How to move from a suggestion box to a solutions platform for continuous improvement.

Case Studies

ConocoPhillips

An in-depth case study looking at how ConocoPhillips gathered millions of dollars in cash flow improvement initatives through the HYPE platform.

Case Studies

Nokia

How to build an enterprise-wide innovation program which delivers high-impact results.

Case Studies

Fujitsu

How to create a process for co-creation with your customers, to fuel innovation.

Case Studies

UC San Diego

How to use innovation management to support the strategic goals of a higher education institution.

Case Studies

Airbus

How to create an innovation management utility for the rest of the business.

Case Studies

Swisslog

Boost participation and increase idea quality by focusing on the culture of the organization.