Customer Insight Resources

Customer Insight
Ricoh
Case Studies

Ricoh

How to move from a suggestion box to a solutions platform for continuous improvement.

ConocoPhillips
Case Studies

ConocoPhillips

An in-depth case study looking at how ConocoPhillips gathered millions of dollars in cash flow improvement initatives through the HYPE platform.

Nokia
Case Studies

Nokia

How to build an enterprise-wide innovation program which delivers high-impact results.

Fujitsu
Case Studies

Fujitsu

How to create a process for co-creation with your customers, to fuel innovation.

UC San Diego
Case Studies

UC San Diego

How to use innovation management to support the strategic goals of a higher education institution.

Airbus
Case Studies

Airbus

How to create an innovation management utility for the rest of the business.

Swisslog
Case Studies

Swisslog

Boost participation and increase idea quality by focusing on the culture of the organization.