“[HYPE Innovation] is becoming the singular portal for all of our Continuous Improvement opportunities that are being identified every day,” shared one user.
HYPE Innovation has once again been recognized as a top-performing idea management platform in G2’s Fall 2025 Report, earning Leader status for outstanding customer satisfaction, measurable innovation impact, and strong global presence.
With a 4.8/5 average rating, a 95% likelihood to recommend, and a Net Promoter Score of 90 (vs. an industry average of 69), HYPE continues to rank among the most trusted and effective idea management platforms in the market.
Why Is HYPE Recognized as a Leader?
In G2’s Fall 2025 reports, HYPE was awarded 17 badges, recognizing its ability to deliver value across company sizes, industries, and global regions.
Grid Report for Idea Management | Fall 2025: Ranks software based on real-user satisfaction and market presence to identify top solutions across the overall market.
Mid-Market Grid Report for Idea Management | Fall 2025: Ranks software based on satisfaction and market presence among mid-market users (51–1,000 employees).
Enterprise Grid Report for Idea Management | Fall 2025: Ranks software based on satisfaction and market presence among enterprise users (1,001+ employees).
Relationship Index for Idea Management | Fall 2025: Measures vendor support, responsiveness, and ease of doing business based on user feedback.
Mid-Market Relationship Index for Idea Management | Fall 2025: Evaluates vendor relationships among mid-market users (51–1,000 employees).
Enterprise Relationship Index for Idea Management | Fall 2025: Evaluates vendor relationships among enterprise users (1,001+ employees).
Results Index for Idea Management | Fall 2025: Based on business impact metrics like estimated ROI, time to go live, and likelihood to recommend.
Enterprise Results Index for Idea Management | Fall 2025: Based on business impact metrics like estimated ROI, time to go live, and likelihood to recommend among enterprise users (1,001+ employees).
Enterprise Usability Index for Idea Management | Fall 2025: Evaluates ease of use, admin functionality, and how well the platform meets business needs for organizations with 1,001+ employees.
Momentum Grid Report for Idea Management | Fall 2025: Highlights fast-growing products gaining traction based on web, social, and employee growth metrics.
Enterprise Europe Regional Grid Report for Idea Management | Fall 2025: Recognizes top-rated idea management software among enterprise users (1,001+ employees) in the Europe region.
Enterprise EMEA Regional Grid Report for Idea Management | Fall 2025: Recognizes top-rated idea management software among enterprise users in the EMEA region.
Europe Regional Grid Report for Idea Management | Fall 2025: Highlights top-rated idea management software among users in Europe, based on satisfaction and presence.
EMEA Regional Grid Report for Idea Management | Fall 2025: Highlights top-rated idea management software among users in the EMEA region.
How Does HYPE Compare to Other Idea Management Tools?
HYPE outperforms category averages in all major satisfaction metrics:
- Likelihood to Recommend: 95% (category avg. 90%)
- Product Going in the Right Direction? 100% (category avg. 92%)
- Meets Requirements: 94% (category avg. 90%)
- Ease of Admin: 92% (category avg. 88%)
- Ease of Doing Business With: 99% (category avg. 94%)
- Quality of Support: 97% (category avg. 93%)
- Ease of Setup: 90% (category avg. 88%)
- Ease of Use: 94% (category avg. 90%)
- Net Promoter Score: 90 (category avg. 69)
What Are Users Saying About HYPE?
"User-Friendly Interface and Quick Campaign Setup with Good Security"
⭐⭐⭐⭐⭐
Very user-friendly interface for end users; no special training needed.
It takes less than 10 minutes to build a new campaign from scratch.
Dynamic customization options allow you to set up a campaign easily.
Different access settings for users, campaigns, and ideas help maintain security.
"Creating One Project Pipeline to Rule Them All"
⭐⭐⭐⭐
The Platform we created with HYPE Innovation is going to allow us to absorb all of the ideas our company generates in a way that we couldn't do before. It is becoming the singular portal for all of our CI (Continuous Improvement) Opportunities that are being identified every day. This is a first for us and seeing it in action has been overwhelming.
Why Is HYPE Considered a Top Idea Management Platform?
Based on the latest user reviews, HYPE combines:
- Fast setup and intuitive navigation
- Strong permission controls and data protection
- A single workspace to track ideas and progress
- Simple collaboration tools for teams across locations
- Responsive customer support with high satisfaction ratings
This makes HYPE a preferred choice for enterprises, mid-market companies, and global organizations that need a fast-to-adopt, secure platform for managing innovation from ideas to implementation.
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