Customer Insight Resources

Customer Insight
Ricoh
Case Studies

Ricoh

How to move from a suggestion box to a solutions platform for continuous improvement.

ConocoPhillips
Case Studies

ConocoPhillips

An in-depth case study looking at how ConocoPhillips gathered millions of dollars in cash flow improvement initatives through the HYPE platform.

Fujitsu
Case Studies

Fujitsu

How to create a process for co-creation with your customers, to fuel innovation.

Nokia
Case Studies

Nokia

How to build an enterprise-wide innovation program which delivers high-impact results.

UC San Diego
Case Studies

UC San Diego

How to use innovation management to support the strategic goals of a higher education institution.

Al Rajhi
Case Studies

Al Rajhi

Over 8,000 employees engaging in English and Arabic to provide new service ideas.

Bernina
Case Studies

Bernina

Collecting ideas from across the company to develop new product innovations.

Bombardier
Case Studies

Bombardier

15,000 employees helping to increase knowledge sharing and drive breakthrough innovations at Bombardier Transportation.

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