Deep-Dive Case Study

Linklaters: Innovation in the Legal
Services Sector



How Linklaters is transforming partner engagement and client services delivery through collaborative innovation.

Collaborative innovation is well-established as a business practice and standard methodology for companies in industries that manufacture goods or create products. But as today’s business leaders experience organizational disruption and market-changing challenges, the demands of transforming traditional workplaces and adapting to customer needs are common across all industry sectors. Organizations in services sectors that have not previously been traditional innovation practitioners are now adopting agile methodologies and scalable innovation tools to keep up and adapt to today’s business needs. This case study explores innovation, including programs, culture, and technology at Linklaters, a global leader in delivering legal services and client-centric solutions.


In this case study, we look at how Linklaters partnered with HYPE Innovation to transition to a corporate culture that encourages and embraces an open, collaborative innovation environment.

Download the case study to learn:

  • Insights on Linklaters' "utility style" model for collaborative innovation
  • How HYPE has helped Linklaters understand the behavioral impacts of innovation in the organization
  • How to leverage campaign insights to offer tools for success to address issues with remote work and work-life balance that arose from the Covid-19 crisis
  • How Linklaters boosts employee engagement and facilitates an innovation culture and
  • Advice for innovation managers from an innovation manager 

Download the Case Study here!


About Linklaters

Linklaters is a leading global law firm, supporting and investing in the future of our clients wherever they do business. We combine legal expertise with a collaborative and innovative approach to help clients navigate constantly evolving markets and regulatory environments, pursuing opportunities and managing risk worldwide. Our 5,200 people, of which almost half are lawyers, are located across 31 offices in 21 countries. In order to offer our clients the highest quality advice, our lawyers across three divisions; Corporate, Dispute Resolution and Finance, specialise in industry sectors as well as practice areas.